HotelsCRM

The All-in-One Platform Powering Sales Management for Accommodation Providers

HotelsCRM is an Online Tool adapted to the business that empowers you to manage any type of workflow concerning Sales Management Operations and Tracking.

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HOTELSCRM

SYSTEM FEATURES

Cooperations

It is important for every Accommodation Provider to have a database for all his cooperation …more

Rate Policies

Accommodation Providers are based on Rate Policies in order to maximize their sales …more

Contracts

Forwarding Rates and Contracting is usually a time-consuming operation which is now simplified …more

Special Offers

Special offers are a sales tool that needs to be well structured and easily communicated …more

Restrictions

Handling Restrictions, such as Stop Sales, Minimum Stay, Release Period and Allotment are of utmost importance …more

Groups

Groups may be an imperative section of revenues so it is important to handle them effectively …more

Events

When Accommodation Providers are dealing with outside functions, it is always a difficult procedure to follow …more

Reservations

Calculating the correct price of a reservation combining all offers and supplements is not an easy task

Notes

Management and Staff usually deal with complex operations on a daily basis

Projects/Tasks

It is always a complicated procedure to inform Staff and Managerial Staff about their daily, weekly or yearly tasks

Promotions

One day or another all properties need to advertise a special package

File Explorer

Some common files are good to keep online in order to be visible to Management and Staff

Contact us

Varnavas Theodorou
+357-24694704 / +357-99551080
gm@smartwaysltd.com
Office 103, Pavlimbeis Building 9, Stasinou Street, 6023, Larnaca, Cyprus
N.V.G. Smartways Management LTD https://smartwaysltd.com

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ADD-ONS

Check out our list of awesome add-ons below.

Incorporated Channel Manager

We connect with the most important B2B and B2C Channels. Give instantly the possibility to your Sales to update your Rates and Availability

Agent's Portal with B2B Booking Engine

Agents are now able to make a reservation according to their Contracts and Offers eliminating all errors

Web-Based Platform

Work from all over the world without restrictions

On-going Integrations

We are in a continuous effort to connect with as many Channels, PMS, and Booking Engines as possible in order to give our customers the better integration possible

High-Level Data Security

We use Amazon Servers for fast and secure data

Use your Own Data Server

You may Save your data on your own server, visible only by you

Cooperations

You’ve got to Know Well your Business Partners…

Cooperations

Cooperation is just a Business Partner who is producing or will produce future revenues for your company. A proper setup will help you handle all your communications online.

Tailor-Made Cooperation Categories

It is important to categorize your cooperations in order to facilitate your communication with them. You can add any category you want and add any name you desire.

Multi Set-Up Communication Possibility

All cooperations are fully customizable. Add the employees of your business partner, their Role in the company, their e-mail and what sort of communication you want to have with them and convey your message.

Powerful Design of Rate Policies

The most powerful and customizable rate templates to help you communicate your rates to your cooperations

Rate Policies

Rate Policies are the base of your Sales Force. Our templates are designed for maximum conversion and the best user experience.

Magnificent Presentation

Delight your collaborators with the most intuitive and easy to follow presentation that will help increase your cooperations. Rate Policies may be designed exactly how a contract is presented including all contracted features, terms, and conditions.

Easily Customizable

All our templates are easy to customize and make your own. It has always been challenging to create a new rate policy by copying a previous one and finalizing the new one in a few minutes.

Conveying Rates and Contracting

  1. 1 You may send specific Rates to one or several cooperations according to your Rates Policy or according to your previous contract. Rates are forwarded by mail and are personalized
  2. 2 We support Allotment, Commitment, Performance Guarantee, or On Request Contracts
  3. 3 We perform Instant Calculations for Commitments or performance guarantees and we extract weighted averages of each Contract

  1. 4 We offer the possibility of live comparison and live increases whilst performing a contract
  2. 5 We offer the possibility to compare previous contracts with actual ones or contracts between various collaborators
  3. 6 We offer the possibility to compare rate policies from season to season

Contract Restrictions

Stop Sales

You may apply Stop Sales to one, several, or all of your contractual partners.

Open Sales

You may apply Open Sales to one, several, or all of your contractual partners.

Minimum Stay

You may apply Minimum Stay to one, several, or all of your contractual partners.

Maximum Stay

You may apply Maximum Stay to one, several, or all of your contractual partners.

Allotment

You may add or decrease Room Allotment to one, several, or all of your contractual partners.

Release Period

You may change Release Period to one, several, or all your contractual partners.

Tracking of Restrictions

All restrictions are forwarded by mail, saved in the system, and are easy to be tracked.

Contract and Off-Contract Special Offers

Offers are Tailor-Made

You can apply Tailored Made Off Contract Offers to any cooperation you wish within the contract period

Offers are presented on Calendar and relevant Contract

Each offer appears on a Calendar for better visualization

Offers are Calculable

All Offers are Calculable and appear on the contract of each cooperation

Contract and Off-Contract Special Offers

Offers appear in the B2B Booking Engine

Offers appear on the B2B Booking Engine giving you the possibility to find your booking value including the offer

Offers appear in the Agent's Portal

Agents having access to the portal may send you a reservation taking in consideration all your On and Off Contract offers

Organize your Group and Event Requests

We added some nice touches to your quotations with our latest designs and templates. We've crafted a beautiful user experience that your collaborators will love.

Group Requests

Forward personalized group requests according to your group rate policies. We have created such a set up giving you the possibility to quote groups to individual requests, to request from group organizers, or any cooperation on Bed and Breakfast or any term you require. The system will give you the rates of your group rate policy and simply you will have to send or adjust and send

Optimized Groups Visibility

  • Groups are calculable and organizers may see the price of the group and the proforma invoice according to the payment terms set.
  • Groups may be tailored customized, may be categorized and may have their own status.
  • Groups may be seen on a Calendar according to their status, you may allocate venues for a specific period and you may attach a function sheet.

Event Requests

  • Events such as Weddings, Gala Dinners, Cocktail Parties may be forwarded online with mail according to your pre-set packages.
  • Events are categorized with status and are presented on an Events calendar or a Venues Calendar.
  • Events are calculable with a proforma invoice and payment terms.
  • Function Sheets may be attached and communicated to relevant members of staff.

Amazing Features

Check out our set of incredible features and tools. We are providing the industry with quality tools,

Projects

Take advantage of our unlimited projects for your tasks and automated workflow.

Tasks

Unlimited tasks that perform and compose some of your most important projects.

Todos

Set it, and forget it. Our automated tools will allow you to automate your workflow.

Notes

Keep your ideas and notifications in one place and use them anytime you wish.

File Explorer

Keep your important files online and use them whenever you need.

Simple

We've built one of the simplest tools to integrate into your current system.

B2B Booking Engine

A tool that helps both contractual parties to avoid mistakes

Perfect Match
  • You may track the final price of your reservation taking into consideration of all your contract terms and conditions and your off-contract offers.
  • The Booking Engine is also visible in your agents' portal from where they may create a reservation.
  • We can offer you the possibility to import your reservations into your PMS.

Track your correct invoicing according to your contract

For Accommodation Providers

Find your trade-in value

Send a Reservation with the contracted price to Hoteliers

For Agents

Just communicate your reservation to the appropriate accommodation provider which remains retrievable in the system

Channel Manager

Powerful and customizable design templates to help you update your rates within minutes

Bulk Rates & Restrictions Update

A beautiful rates template allows you to upload and update your Rates and Restrictions on single or multiple price lists for one or several days to all Connected Channels

Efficient Visualized Chart

User-friendly chart for quick visualization of actions to be performed

Performance Reports

All our reports are easy to sort and can give you an immediate view of the Channels' Performance

Trusted by

and much more

Are you ready to take your business to the next level?

Use our software as a service starter kit to buildup your business. Make it simple, but significant.

Authentication

Fully loaded authentication, email verification, and password reset. Authentication in a snap!

User Profiles

Customizable user profiles. Allow your users to enter data and easily customize their user profiles.

User Roles

Grant user permissions based on roles, you can then assign a role to a specific plan.

Communication

Internal and External company communication through mail-gun

Automation

Smartbots automated tailored Notification System where reminders are sent for various actions

Adaptation

Adapted Set-up according to the accommodation provider needs

Powerful Addons for Hotel Chains

Take your Sales HotelsCRM functionality to the next level. Select your HotelsCRM White Label and enable any of the following addons to power up your Sales Force.

  • Create your own Web-based Central Reservations System connected with your PMS. All reservations will be created in HotelsCRM and will be downloaded in the PMS of each of your hotels separately according to your contracted rates and conditions. Save money by eliminating errors, minimizing work hours and control your sales operations
  • Increase your Data Security. Use your own Data Server without access from a third party. Control your users and their access.
  • Save all your Sales Data in your own System which will be easily accessible and retrievable. Use the power of statistics and comparisons to make correct decisions concerning your sales

Cooperations Portal

  • Backed by data, these templates have been crafted for ultimate optimization. Now, converting your visitors into customers is easier than ever before.
  • You may use your own Agents Portal with the B2B Booking Engine in order to increase your direct and indirect sales. Offer rates directly to corporates and to various agents locally or abroad and get reservations directly into your system.

3rd party Integrations

We have built integrations to work seamlessly. This means that you can connect our app with numerus of other popular third-party services 🙌

Learn More
SmartSoft
DLK
Stripe
Mailgun
Amazon S3
Igloo Rooms

Don't just take our word for it

See what others are saying

Loucas Ioannou

Contracting Manager of Delta Wings Cyprus

"This is a no-brainer if you want to take your business to the next level. If you are looking for the ultimate toolset, this is it!"

Christa Kourti

Sales and Marketing Manager of Blue Ivy Hotel and Suites - Protaras

"Thanks for creating this service. My life is so much easier. Thanks for making such a great product."

Antonis Iosifides

General Manager of E-Hotel Spa Resort

"Packed with awesome content and exactly what I was looking for. I would highly recommend this to anyone."

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